Key Account Manager, Client Support Specialist & SEO Expert
7+ years of experience in client management, digital marketing, e-commerce, SEO, and business growth.
A Key Account Manager and Project Manager with over 7+ years of experience managing website, e-commerce, SaaS, and social media accounts across the US, Canada, KSA, Bangladesh and Singapore. With a proven record in driving client retention, service renewals, upselling, and account growth through tailored digital and technical solutions.
Skilled in developing data-driven marketing strategies, improving website and e-commerce performance, and coordinating with SEO, content, design, and development teams to deliver effective digital solutions, maintaining high client satisfaction and brand visibility.
End-to-end client onboarding, relationship building, contract renewals, upselling, and retention strategies across global accounts.
Data-driven strategy, On-page/Off-page/Technical SEO audits, content planning, Google Search Console, and Analytics tracking.
Testing e-commerce, web marketing, and in-house SaaS sites to ensure quality functionality, UI/UX performance, and bug-free client releases.
American Best IT Ltd. • Mohakhali DOHS, Dhaka, Bangladesh
American Best IT Ltd. • Mohakhali DOHS, Dhaka, Bangladesh
Better Life Hospital • Rampura, Dhaka, Bangladesh
Glamour Whims •Gulshan-2 , Dhaka, Bangladesh
Straw • Merul Badda, Dhaka, Bangladesh
Meridian Intl' Pvt Ltd (current Feenix Lab) • Banani, Dhaka, Bangladesh
Meridian Intl' Pvt Ltd (current Feenix Lab) • Banani, Dhaka, Bangladesh
Canadian University of Bangladesh (CUB) • CGPA: 3.43 • (2019)
Major: Marketing | Minor: HRM
IQA, Certified by Scottish Qualifications Authority (SQA) • (2016)
Group: Business Studies
Bangladesh Institute of Management Studies (BIMS) • (2016)
Group: Business Studies
Manarat Dhaka International College (MDIC) • (2014)
Group: Science
Manarat Dhaka International College (MDIC) • (2012)
Group: Science
Whether you need key account strategy, growth marketing, SEO management, or cross-functional team execution, I'm ready to help.