Available for Opportunities

MD. Mehdi Hassan Mollah

Key Account Manager, Client Support Specialist & SEO Expert

7+ years of experience in client management, digital marketing, e-commerce, SEO, and business growth.

MD. Mehdi Hassan Mollah
7+ Years
Experience
5+
Countries Served
50+
Managed Clients
16+
Industries Covered

Overview

About Me

A Key Account Manager and Project Manager with over 7+ years of experience managing website, e-commerce, SaaS, and social media accounts across the US, Canada, KSA, Bangladesh and Singapore. With a proven record in driving client retention, service renewals, upselling, and account growth through tailored digital and technical solutions.

Skilled in developing data-driven marketing strategies, improving website and e-commerce performance, and coordinating with SEO, content, design, and development teams to deliver effective digital solutions, maintaining high client satisfaction and brand visibility.

Expertise

What I Bring To The Table

🤝

Account Management

End-to-end client onboarding, relationship building, contract renewals, upselling, and retention strategies across global accounts.

📈

Digital Marketing & SEO

Data-driven strategy, On-page/Off-page/Technical SEO audits, content planning, Google Search Console, and Analytics tracking.

🔍

Web Quality Testing (QC)

Testing e-commerce, web marketing, and in-house SaaS sites to ensure quality functionality, UI/UX performance, and bug-free client releases.

Career Journey

Professional Experience

Key Account Manager

Apr 2022 – Present

American Best IT Ltd. • Mohakhali DOHS, Dhaka, Bangladesh

  • Serving as the primary point of contact for diversified web marketing, e-commerce, and SaaS clients, managing the complete client relationship lifecycle and project supervision.
  • Define project scope, deliverables, and timelines for client e-commerce clients, ensuring projects are completed on schedule and within budget.
  • Lead cross-functional teams, including SEO specialists, content creators, UI/UX designers, and developers to coordinate fast planning, resource allocation, and daily target execution
  • Build and maintain strong client relationships that support long-term retention, trust, and transparent communication regarding project progress.
  • Drive contract renewals and upsell additional services, contributing directly to account growth and revenue retention by identifying expanding client needs.
  • Manage end-to-end e-commerce website, overseeing product catalog setup, payment gateway integrations, checkout optimization, and platform migrations.
  • Conduct QA/QC testing on e-commerce sites, web marketing platforms, and SaaS tools to ensure functional integrity and bug-free releases prior to client delivery.
  • Test in-house SaaS products and custom web apps, tracking issues, managing bug logs, and translating client feedback into technical requirements for the development team.
  • Manage and optimize clients' social media footprints and Google Business Profile listings to boost localized reach and brand presence.
  • Ensure strong SEO performance through structured content planning, technical site audits, on-page optimization and link building.
  • Conduct QA/QC testing on e-commerce sites, web marketing platforms, and SaaS tools to ensure functional integrity and bug-free releases prior to client delivery.

Digital Marketing Executive

Sept 2021 – Mar 2022

American Best IT Ltd. • Mohakhali DOHS, Dhaka, Bangladesh

  • Managed and optimized clients’ digital marketing and social media presence across relevant platforms.
  • Executed SEO activities including keyword research, on-page optimization, content optimization, and basic off-page SEO.
  • Conducted regular SEO audits and website health checks to identify technical, content, and performance issues.
  • Monitored Google Search Console and Google Analytics data to evaluate website performance and user behavior.
  • Assisted in developing SEO content plans and digital marketing strategies based on client objectives and target audiences.
  • Coordinated with content, design, SEO, and development teams to ensure timely and quality execution of client requirements.
  • Prepared performance updates and reports covering SEO, website, and social media activities
  • Supported clients in improving their online visibility, search engine presence, and overall digital footprint.
  • Researched competitors, keywords, and market trends to identify opportunities for improving digital performance.
  • Assisted in optimizing & maintaining Google Business Profiles, Social Media, Business Directories and other local digital presence.

Business Development Executive

June 2021 – July 2021

Better Life Hospital • Rampura, Dhaka, Bangladesh

  • Identified and pursued new business opportunities to expand the hospital's patient base and referral network.
  • Built and maintained relationships with referring physicians, diagnostic centers, and corporate partners to drive patient referrals.
  • Coordinated with internal departments to ensure smooth onboarding of new partners and timely resolution of patient queries.
  • Managed Graphics and Social Media department to strengthen brand visibility.

Freelance Graphics Designer

Apr 2021 – Jun 2021

Glamour Whims •Gulshan-2 , Dhaka, Bangladesh

  • Designed branding and promotional graphics, including social media creatives, banners, and marketing collateral.
  • Worked directly with the client to translate brand requirements into visually compelling design assets.
  • Delivered projects within agreed timelines while maintaining consistent brand visual identity.

Creative Partner and Manager

Mar 2020 – May 2021

Straw • Merul Badda, Dhaka, Bangladesh

  • Led creative direction and execution for client branding and marketing projects, from concept through final delivery.
  • Managed client accounts and project timelines, ensuring creative output aligned with brand guidelines and client objectives.
  • Collaborated with designers and content creators to produce cohesive campaign assets across digital and print media
  • Contributed to business development by pitching creative concepts and proposals to prospective clients.

Strategic Marketing Executive

Mar 2019 – Feb 2020

Meridian Intl' Pvt Ltd (current Feenix Lab) • Banani, Dhaka, Bangladesh

  • Assisted in developing and implementing strategic marketing plans to support brand growth objectives for the company and it's clients.
  • Conducted market research and competitor analysis to inform campaign strategy and positioning.
  • Coordinated with the marketing team on the execution of promotional campaigns across multiple channels
  • Optimizes and Managed Social Media Platforms for the company and it's Clients
  • Collaborated closely with the Graphics and AV Creation team to develop promotional images and videos

Marketing Intern

Nov 2018 – Feb 2019

Meridian Intl' Pvt Ltd (current Feenix Lab) • Banani, Dhaka, Bangladesh

  • Supported the marketing team with day-to-day administrative and campaign coordination tasks.
  • Assisted in gathering market and audience data to support marketing planning.
  • Gained foundational experience in marketing operations, setting the stage for a full-time Strategic Marketing Executive role.

Global Track Record

Clients & Global Accounts Served

🌐

International Clients (USA, Canada, KSA, SG)

For a Place to Live Alif Security Fire Alarm Houston Fire Sprinkler Texas Prime Home Restoration Ecosphere Asia Concept Excellence Green Breeze HVAC
🇧🇩

Bangladeshi Clients

Swadesh Properties Assure Group Coupon Terra Dera Resort & Spa Sampan Beach Resort & Cafe Shamol Bangla Resort AB Power N.Biswas Group Interior Studio Ace Kohinoor Diamonds & Gold Rongin Interior KMS Lubrica adlib Changing Life Style PURPLE art of life Qadar World Mayfair Stylewear My Outsourcing Ltd. + 30 More Brands

Technical Toolkit

Tools, Expertise and Preferred AI

Tools

Semrush Ahrefs Google Ads (Keyword Planner) Google Search Console Google Analytics Trello Core Web Vitals Meta Business Suite Adobe Illustrator Canva

Expertise

SEO & Content Audit Technical & Web Maintenance Basics Performance Reporting Custom and Open Source Website & E-Com Platforms & CMS Google Business Profile

Preferred AI Workflows

֎ ChatGPT
✦ Google Gemini
✺ Claude
𝕏 Grok

Qualifications

Education & Certifications

Academic Background

Bachelor of Business Administration (BBA)

Canadian University of Bangladesh (CUB) • CGPA: 3.43 • (2019)

Major: Marketing | Minor: HRM

Higher Diploma in Business (HDB)

IQA, Certified by Scottish Qualifications Authority (SQA) • (2016)

Group: Business Studies

Higher Diploma in Business (HDB)

Bangladesh Institute of Management Studies (BIMS) • (2016)

Group: Business Studies

A-Level - Cambridge International Examinations (CIE)

Manarat Dhaka International College (MDIC) • (2014)

Group: Science

O-Level - Cambridge International Examinations (CIE)

Manarat Dhaka International College (MDIC) • (2012)

Group: Science

Professional Certifications

EF SET - English Certificate Jun 2026
Lean Project Management Foundation - LeanPM® Yellow Belt Aug 2025
HubSpot Academy - Social Media Marketing Jan 2025
HubSpot Academy - Digital Marketing Dec 2024
Oxford Home Study Centre (OHSC) - Project Management Nov 2024
Academy of Business Professionals (ABP) - Selling Skills Nov 2024
Google Digital Garage - Fundamentals of Digital Marketing Sept 2019

Connect With Me

Let's Discuss Your Next Project

Whether you need key account strategy, growth marketing, SEO management, or cross-functional team execution, I'm ready to help.

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